Member Help

How to Cancel Your Casting Companion Membership

Cancel anytime, right from your dashboard. No phone calls, no run-around — about 30 seconds, start to finish.

Cancel in 5 Quick Steps

No support tickets, no waiting — fully self-serve.

  1. 1

    Log in to your account

    Head to your dashboard to get started.

    Go to Dashboard
  2. 2

    Click your profile photo

    Find it in the top right corner of the screen.

  3. 3

    Select "Membership"

    Click Membership from the dropdown menu that appears.

  4. 4

    Scroll to "Manage Subscription"

    Find the Manage Subscription card on the Membership page.

  5. 5

    Click "Cancel" and confirm

    At the bottom of the Manage Subscription card you'll see a Cancel link. Click it and follow the prompts. Your membership stays active through the end of your current billing period — you won't be charged again after that.

What Happens After You Cancel?

Here's exactly what to expect.

Access stays active

Your membership remains fully active through the end of your current billing cycle.

No future charges

You won't be billed again after your current period ends.

Your profile is saved

Your account and saved materials will be waiting if you ever return.

Easy to reactivate

Come back any time — your history stays intact and reactivation takes seconds.

Not Sure You Want to Leave?

A few things members sometimes miss before canceling.

  • New casting calls are added every week — the best opportunities often come with time
  • Your AI headshot matching improves the more you use it
  • Access to monologue feedback tools and an instructional video library
  • Roles available across multiple markets nationwide

Can't Cancel? We've Got You.

If you run into any issues, email us and a real person will handle it manually — usually same day.

Email Support

casting@castingcompanion.com — we respond within 1 business day, usually much faster.

Changed Your Mind?

Your profile is still active. Log back in and pick up right where you left off.